FAQ

I need to Return an item.

Please check the back side of your packing slip inside your order for all return information. Or click here: https://followyourarrowmt.com/pages/terms-conditions

When will my order ship?

Orders are usually shipped out within 1-3 business days.

I have not received tracking...

Please double check the email address you have entered when placing your order is correct.  If so, please double check your spam folder as we send tracking information via email as soon as your order ships.  We also send out tracking via text if you sign up for our SMS services by texting "Follow10" to 1(833) 638-0994

What shipping carrier do you use?

We ship all orders through the United States Postal Service OR UPS. 

Where is my package?

If your tracking says your package has been delivered, yet it's nowhere to be found please contact your local post office.

If your tracking is not updating for some reason, please contact your local post office. They can check on the status for you.

Be sure to check your order information to make sure you entered the correct shipping information.

I would like to exchange something, how do I do this?

We do not do exchanges. Due to the limited quantity of our merchandise we cannot guarantee that the item you want to exchange for will be available when we receive your return. Store credit will be issued for all returns to place a new order for the size or item of your choice. 

What Do I Do If An Item Is Out Of Stock?

Please sign up for our restock notification on the product page.  Not all items are restocked.